Introduction

Ram Niwas Manmohan, a partnership firm registered under the laws of India, having its registered office at 4443/A Vishnu Bazar Cloth Market Delhi-110006 India, is committed to protecting your privacy and maintaining the confidentiality and security of your personal data. This Privacy Policy is published in compliance with the following:

  • – Section 43A of the Information Technology Act, 2000;
  • – Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
  • – Other applicable laws of India.

This Privacy Policy governs the collection, storage, use, and disclosure of personal information obtained through our website www.ramniwasmanmohan.com (“Website” or “Platform”). By accessing or using this Website, you consent to the practices described herein.

1. Definitions

  • – Personal Information (PI): As per Rule 2(i), any information relating to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
  • – Sensitive Personal Data or Information (SPDI): As per Rule 3, includes passwords, financial information (such as bank account or credit card or debit card or other payment instrument details), physical, physiological, and mental health condition, sexual orientation, medical records and history, biometric information, etc.
  • – Data Subject: A user who provides Personal Information or SPDI.

2. Information We Collect

  1. Personal Information
  • – Name
  • – Email address
  • – Phone number
  • – Date of birth
  • – Billing and shipping addresses
  • – Purchase history
  1. Sensitive Personal Data or Information (SPDI)
  • – Payment information (bank details, card details)
  • – Account passwords

Note: We do not collect medical, biometric, or other SPDI unless voluntarily provided and specifically required.

  1. Technical Information
  • – IP address
  • – Device information
  • – Browser type
  • – Operating system
  • – Location data (approximate)
  • – Website usage patterns

3. Purpose of Collection and Use

We collect, use, and process your personal data for the following lawful purposes:

  • – To register you as a user on our Platform
  • – To process and fulfill your orders
  • – For KYC and verification purposes (if applicable)
  • – To provide customer support
  • – To send transactional and promotional emails/messages
  • – To comply with applicable laws and resolve disputes
  • – For internal record keeping, auditing, and data analysis
  • – For fraud detection and prevention

4. Lawful Basis for Processing

The legal basis for processing your information includes:

  • – Your consent
  • – Processing for the performance of a contract
  • – Compliance with legal obligations
  • – Legitimate interests pursued by the Company (such as improving services)

5. Disclosure of Information

We may disclose your personal information in the following circumstances:

  • – To third-party service providers involved in payment processing, logistics, IT support, data analytics, etc.
  • – To law enforcement, regulatory bodies, or judicial authorities when required under the law or for legal proceedings.
  • – In case of a business transfer, merger, acquisition, or asset sale, where data may be shared with the new entity.

All third parties are contractually obligated to maintain data confidentiality and adhere to IT Act security practices.

6. Data Security

As required by Section 43A of the IT Act and Rule 8 of the IT Rules, we implement reasonable security practices and procedures including:

  • – SSL (Secure Socket Layer) encryption
  • – Two-factor authentication (where applicable)
  • – Secure payment gateways (RBI and PCI-DSS compliant)
  • – Firewalls and antivirus protection
  • – Regular security audits and penetration testing
  • – Controlled access to personal data with role-based restrictions

7. Data Retention

We retain your personal data only for as long as is necessary for fulfilling the purposes stated herein, or as required under applicable law. After this period, your data is securely deleted or anonymized.

8. Your Rights

You have the following rights under Indian law:

  • – Right to Access your personal data
  • – Right to Correction and rectification of inaccuracies
  • – Right to Withdraw Consent at any time (may affect services)
  • – Right to Opt-out from marketing communication
  • – Right to Request Deletion subject to legal exceptions
  • To exercise these rights, please contact our Grievance Officer.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies for:

  • – Website analytics and performance enhancement
  • – Personalized product recommendations
  • – Session management and security

You may disable cookies via browser settings, but some features may not function as intended.

10. Children’s Privacy

We do not knowingly collect data from children under the age of 18. If you believe that a minor has provided us with personal data, please contact us immediately.

11. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. All updates will be posted on this page with the effective date. Continued use of the Website constitutes acceptance of such changes.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Contact Us

For any privacy-related queries or concerns, contact:

  • M/s Ram Niwas Manmohan
  • Add: 4443/A, Vishnu Bazar, Cloth Market, Delhi-110006
  • Email: ramniwasmanmohan@gmail.com
  • Phone: 999999 1213
  • Website: https://ramniwasmanmohan.com/
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